TR Daypen

Support

Frequently asked questions and contact

For problems, ideas or data requests, write to destek@gepgo.com. We usually reply within one or two business days. Including your iPhone model and iOS version makes it much faster to solve.

Frequently asked

Can I use it without an account?

Yes. Choose Continue without an account on the intro screen. Your data then stays on your phone only, and the assistant is unavailable.

I changed phones — how do I get my plans back?

Sign in on the new phone with the same Google or Apple account and your plans, notes and habits come down automatically. Voice recordings do not — they are kept on the device.

Reminders are not arriving

  1. Check iOS Settings → Notifications → Daypen and make sure permission is on.
  2. In the app, check Settings → Notifications is on.
  3. Make sure the entry's own reminder is not set to No reminder.
  4. A Focus or Do Not Disturb mode may be silencing them.

How do I change the reminder for one entry?

While editing an entry, use the Reminder row to pick a time just for that entry: default, no reminder, on time, 15 minutes or 1 hour before. The default lives in Settings → Notifications.

How do I move a block?

In the week or day view, press and hold a block and drag it. It snaps to 15-minute steps. Double-tap a block to open its details.

The assistant does not answer

The assistant needs an account and an internet connection. Make sure you are signed in and online. If it keeps failing, write to us.

The assistant told me something wrong

AI answers can be wrong — check anything important. The assistant only reads your own plans; it does not look anything up outside the app.

Can I change the language?

Yes. Settings → Language switches between English, Turkish and Arabic. By default the app follows your phone.

Is there a dark mode?

Yes. Settings → Appearance offers light, dark, or following the system.

How do I delete my account?

Settings → Account → Delete account. Details: Account and data deletion.

Will the app start charging?

It is entirely free today, with no ads and no subscription. If that ever changes, existing users will be told inside the app in advance.

Reporting a bug

It helps enormously if you tell us what you were trying to do, what you expected, what happened instead, your iPhone model and your iOS version. A screenshot is welcome.